Frequently Asked Questions

We provide regular cleaning, on a weekly basis or one off cleans.

Our cleaners will do your general housework, which includes chores such as dusting, vacuum cleaning, polishing, cleaning kitchens and bathrooms, washing floors. They will also do your ironing.

We cover the HA, UB, NW and W postcode areas. The cleaner we provide will live locally to you. For a full list of areas and postcodes, please see the Cleaning Areas covered .

Yes. Over the years we have received many testimonials from our clients, some of which can be viewed on this site.

We ensure the cleaners have a permanent address in their own name. The cleaners are interviewed at their home address, where documents to establish proof of identity are also recorded.

In addition, cleaners are photographed and references verified.

Yes. We are here to match your needs as accurately as possible.

 You pay the cleaner directly, at the agreed rate, on the day they work.

We aim to find a suitable cleaner for you within a couple of days. Very often it can be done on the same day.

Let us know as soon as possible and we will arrange for the work to be covered.

The cleaner will use your cleaning products and materials. We appreciate that you will know best which products suit your home.

Our cleaners will do your general housework, which encompasses chores within the home and does not include for example the cleaning of outside windows. There are no other specific restrictions placed on a cleaner, but they do not undertake any work they consider unsafe.

Yes. We will arrange for you to interview your prospective cleaner and once you are comfortable with a particular person, they will come to you every time. However, you are free to change your cleaner whenever you feel it is necessary.

Yes. A large proportion of our clients are at work when the cleaner comes to work. The cleaner will hold a set of keys.

The minimum is 2 hours per visit.

No. This is not necessary, as the cleaner will live locally to you.

Just pick up the phone and give us a call now. Alternatively e-mail us with your requirements and a contact telephone number.

Our service is for a minimum of 3 months. We require 28 days’ notice thereafter.